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Online and Mobile Tools

Published Oct 30, 24
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Cadillac Motors understands the importance of car care and strives to make it convenient for customers to access maintenance details. From digital resources to in-person service, Cadillac uses a variety of methods to ensure customers are well-informed about their vehicle’s needs.

The MyCadillac app serves as a mobile hub where Cadillac owners can view service and maintenance information. This mobile app sends personalized notifications about routine services, recalls, and maintenance requirements based on the specific model and mileage. In addition, the app allows scheduling of maintenance bookings with local Cadillac dealerships, view current service offers, and track vehicle status.



The Cadillac Owner Center, accessible through Cadillac's official website, works alongside the app by offering more in-depth resources such as downloadable owner’s manuals, service calendars, and warranty details. It allows owners to keep track of their vehicle’s maintenance records and provides information on approved service centers.

Dealership Communication

Cadillac's service center chain plays a key role in providing maintenance guidance to drivers. During visits, the technicians explain suggested services and address potential issues with the driver. They offer a full explanation of what the procedure includes, the expected duration, and the costs involved. Dealerships also make sure that service records are updated digitally, making it easy for users to view the complete history of their vehicle.

In-Vehicle Technology



Modern Cadillac vehicles are equipped with smart technology that give service reminders and alerts right on the vehicle's dashboard. These notifications are based on the vehicle’s usage and driving habits, ensuring that users are notified when it’s time for services such as oil changes, tire rotations, or brake service. The vehicle dashboard offers a detailed description of each alert, including what needs to be serviced and its necessity for the vehicle’s longevity and performance.

Printed Guides and Manuals

For owners who prefer traditional resources, Cadillac offers paper owner’s manuals that feature a full service calendar, information on proper vehicle care, and fluid specifications. These guides cover topics such as tire care, fluid specifications, and service intervals, providing users with a comprehensive guide to keep their vehicle running well.

Educational Videos and How-To Guides

Cadillac's website hosts a variety of instructional content and maintenance tutorials that cover basic services, such as checking fluid levels, tire replacement, or understanding dashboard warning lights. These resources empower Cadillac owners to be proactive about their vehicle's care while learning about the significance of timely servicing.

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